Backups & Recovery

Keep a safe duplicate of what matters most, and know exactly how to restore your files if a device is lost, damaged, stolen, or infected.

Digital Security Centre / Backups and Recovery

Your safety net when things go wrong

A backup is an exact duplicate copy of your important photos, school projects, family videos, and private documents stored somewhere separate from your original device. If your phone gets dropped in water, stolen on a bus, or locked by a cyber attack, a fresh backup ensures you lose nothing permanently.

Choose your device route below: Select the device you are protecting today. You only need to follow the walkthrough for the specific phone, tablet, or computer in your hands right now.

The simple 3-2-1 backup rule

Professional cybersecurity engineers and schools rely on one golden rule to make sure important data can never be destroyed. It is easy to remember:

3
Total Copies
Keep 1 original file plus 2 backup copies.
2
Different Media
Store on 2 types of storage (e.g. phone drive & cloud).
1
Offsite Copy
Keep 1 copy away from home in the cloud (iCloud/Google).
✓
Test Verification
Open a backed-up file to prove it works.

For everyday life, this simply means: your photos live on your phone, a duplicate copy automatically syncs to your Google or Apple cloud, and an occasional copy is kept on an external hard drive or computer.

Crucial Security Truth: A file saved in two different folders on the same computer or phone is not a backup! If the screen breaks or ransomware infects the machine, both folders disappear together. Keep your backup storage separate.

Choose your device route

Select the phone, tablet, or computer you want to back up right now:

1iPhone or iPad: iCloud backup

Apple devices include automatic cloud backups that run quietly every night while your phone is plugged in, locked, and connected to Wi-Fi.

Settings → [Your Name at the top] → iCloud → iCloud Backup
  1. Open Settings: Tap the grey gear icon for Settings on your Home Screen.
  2. Open your Apple Account: Tap on your Name and profile picture at the very top of the list.
  3. Open iCloud Backup: Tap iCloud, then tap iCloud Backup.
  4. Turn on automatic backups: Toggle Back Up This iPhone (or iPad) to ON.
  5. Run a manual backup now: Tap Back Up Now. Keep your device connected to Wi-Fi and wait for the blue progress line to reach 100%.
  6. Verify the completion time: Check the text beneath the button. It should state: "Last successful backup: Today at..."
  7. Audit synced apps: Go back one screen to iCloud, tap Saved to iCloud > See All, and confirm that toggles for Photos, Contacts, Notes, and iCloud Drive are turned ON.
How to recover on a new or repaired Apple device: When turning on a replacement or factory-reset iPhone, connect to Wi-Fi, tap Restore from iCloud Backup on the setup screen, sign in with your Apple ID and password, and choose your latest backup date. Leave the phone plugged in while all your apps and photos download.

2Android: Google One backup

Android backs up your apps, contacts, call history, SMS messages, and device settings directly to your Google Account.

Settings → Google → Backup → Back up now
  1. Open Android Settings: Swipe down from the top of your screen and tap the small gear icon.
  2. Locate Google Services: Scroll down and tap on Google (or Google Services).
  3. Open Backup: Tap the All Services tab (if shown), then tap Backup.
  4. Turn on Google One: Confirm the toggle for Backup by Google One is turned ON.
  5. Run a fresh backup: Tap the blue button labeled Back up now. Keep your phone connected to Wi-Fi until the progress completes.
  6. Back up your photos & videos: Open the separate Google Photos app. Tap your circular profile icon in the top right corner, tap Photos settings > Backup, and turn the toggle ON.
How to recover on a new Android device: When setting up a new Android phone, tap Start, connect to Wi-Fi, and choose Can't use old device? > Restore from cloud backup. Sign into the exact same primary Google Account and select your backup. All your wallpaper, apps, contacts, and photos will reinstall automatically.

3Windows PC: OneDrive and an external drive

Windows 10 and 11 provide continuous cloud synchronization through Microsoft OneDrive alongside offline physical backups.

A. Turn on OneDrive folder backup

Start → OneDrive → Settings → Sync and backup
  1. Click the small cloud icon in the bottom-right corner of your Windows taskbar (near the clock).
  2. Click the gear icon and select Settings.
  3. Click Sync and backup on the left, then click Manage backup.
  4. Toggle on your Desktop, Documents, and Pictures folders.
  5. Click Save changes. Your files will upload to the cloud automatically and show green checkmark icons.

B. Make a separate external drive copy

Plug in USB Drive → Copy Folders → Safely Eject
  1. Plug an external USB portable hard drive or thumb drive into your computer.
  2. Open File Explorer (the yellow folder icon).
  3. Highlight your important work folders inside Documents and Pictures, right-click, and select Copy.
  4. Open your external USB drive letter, right-click an empty space, and select Paste.
  5. Open a few copied files from the external drive to test that they open cleanly.
  6. Right-click the USB drive icon and select Eject before unplugging the cable.
How to recover files on Windows: If you accidentally delete a file, check the Recycle Bin on your desktop or log in to onedrive.live.com to check the cloud Recycle Bin. If your laptop hard drive fails completely, plug your external USB drive into any working computer to access your copied files immediately.

4Mac: Time Machine and iCloud

Apple macOS provides two complementary backup tools: Time Machine for complete hardware system snapshots and iCloud for instant file synchronization.

A. Set up Time Machine (External drive)

Apple menu  → System Settings → General → Time Machine
  1. Connect an external USB hard drive to your Mac.
  2. Click the Apple logo () in the top-left corner > System Settings > General > Time Machine.
  3. Click Add Backup Disk.
  4. Click your connected external hard drive, choose Encrypt Backup, set a password, and click Set Up Disk.
  5. Leave the drive plugged in; Time Machine will create automated hourly snapshots of your entire computer.

B. Enable iCloud Drive folder sync

Apple menu  → System Settings → [Your Name] → iCloud
  1. In System Settings, click your Name at the top.
  2. Click iCloud, then click iCloud Drive.
  3. Turn ON the switch for Desktop & Documents Folders.
  4. Every document or presentation you save on your Mac desktop will automatically back up to iCloud so you can access it from an iPad or iPhone as well.
  5. Test by opening icloud.com in a browser to confirm your files appear.
How to recover files on a Mac: To recover an older version of an overwritten file, open the folder, click the Time Machine clock icon in the top menu bar, and click Browse Time Machine Backups to step backward in time. If setting up a replacement Mac, use Migration Assistant to restore everything from your Time Machine drive in one step.

When something goes wrong: The calm recovery plan

When unexpected digital accidents occur, follow this calm emergency breakdown:

What happened? The correct action to take first What you must NEVER do
Accidentally deleted a vital file or photo Check your computer Recycle Bin, phone "Recently Deleted" album, or cloud trash folder immediately. Never download shady third-party file recovery programs from untrusted search ads.
Phone or laptop is lost or stolen Use Apple Find My or Google Find My Device from another computer to lock the screen, then alert your bank. Never remove the device from your account while still searching for it.
Suspicious ransomware or locked screen Disconnect your device from Wi-Fi immediately, unplug your backup drive, and seek professional help. Never connect your backup drive to an infected machine, and never pay the ransom.
Computer will not turn on or boot up Borrow a family laptop and log in to your cloud storage (iCloud/OneDrive/Google) to confirm your files are safe. Never factory-reset or wipe a computer before verifying that your cloud backups exist.
Account Recovery Keys: Always keep your recovery email addresses, secondary telephone numbers, and two-factor authentication recovery codes up to date. Keep written copies of your master backup codes locked inside a secure drawer away from your phone.

Your master backup checklist

Today: Enable automated cloud backup on your phone (iCloud or Google One).
Today: Run one manual backup to ensure your progress hits 100%.
Today: Confirm the timestamp reads "Last backup: Today".
This month: Open a backed-up file from your cloud or external drive to test it.
Before trips or repairs: Run an immediate manual backup before handing over your device.
Every 6 months: Plug in an external drive to create a physical offline safety copy.